We have confirmed a report from one Charter customer in the California area is having problems connecting to our network.  We are aware of the issue, and our service providers are working diligently to resolve this.  We are sorry for any inconvenience this may have caused.  Although we are not responsible for this, we want you to know that we are applying as much pressure as we can to get this problem resolved.  If you are experiencing the same issue, please let us know immediately. 775-331-3319.